Author:Jo-Ellan Dimitrius
Publisher:The Ballantine Publishing Group
Year:199
Language:English
Page:314
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-Reading Readiness: Preparing for the Challenge of
Reading People
-Discovering Patterns: Learning to See the Forest, Not Just
the Trees
-First Impressions: Reading Physical Appearance and Body
Language
-Scanning the Environment: Seeing People in Context
-It's Not What You Say, It's How You Say It: Learning to
Hear More Than Just Words
-Learning to Ask the Right Questions—and Listen to the
Answers
-Why Did You Put It That Way? Finding the Hidden
Meanings in Everyday Communication
-Actions Speak Louder Than Words: Recognizing the
Revealing Nature of Behavior
-Sometimes Things Aren't What They Appear to Be: Spotting
Exceptions to the Rules
-Listening to Your Inner Voice: The Power of Intuition